FREQUENTLY ASKED QUESTIONS.
Skip article listThe answers to these FAQs are provided on a general basis, even where they relate to vehicle models or families.
Always consult the vehicle’s operating manual as a comprehensive guide to that vehicle’s operations and performance.
Latest Articles
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Where can I buy a MINI Adapter for NACS charging?
Only the Lectron Vortex Plus adapter is approved for use with MINI vehicles at this time. You can purchase this adapter from Lectron here: https://ev-lectron.com/pages/MINI . - 123
What do I do if I previously paid for repairs to my vehicle for an issue outlined in a recall? How do I get reimbursed?
TREAD ACT CUSTOMER REIMBURSEMENT PLAN (MINI, a Division of BMW of North America, LLC) If you have paid for the repair described in this letter, and you would like your expense... - 31
How do I maximize the electric range in my MINI electric vehicle?
Link to watch video: How to Maximize MINI Electric Range | MINI How-To Get the most out of your MINI EV's range with these efficiency-boosting features. Learn how to activat... - 4514
How do I download a Remote Software Upgrade in my MINI?
Make sure your MINI's onboard systems are running the latest and greatest software. Remote Software Upgrade is a convenient, stress-free way to get the newest functions and feat... - 97
How do I adjust automatic seats in my MINI?
Adjusting Seat Position and Height: For the power crowd: if your seat is electronically adjustable, all the magic happens on the side panel. The long switch toward the front m... - 121
Where and how can I leave feedback in MINI App?
You can submit your feedback directly in the MINI App at any time: Open the MINI App. Select "Profile". Scroll to the "Feedback" section and select "App feedback" and click "Sha... - 173
How can I provide feedback about the MINI App?
You can send us your feedback directly via the the MINI App. Open the My MINI App Go to "Profile" Scroll down to "App feedback" Click "Share" Choose what feedback to provide ... - 2911
How do I set up and use Digital Key Plus on my iPhone?
Use your iPhone to lock, unlock and start your MINI with the optional Comfort Access and the MINI Digital Key Plus. It even works without taking out your iPhone. For the setup, ... - 100
When should I use the SOS button in my vehicle?
The SOS button should NOT be used for general inquiries. The SOS button should only be used if the driver or other vehicle occupant is experiencing a medical emergency or needs ... - 136
How can I contact MINI for help when I am in my vehicle?
MINI offers several options in the vehicle depending on whether you need Roadside Assistance, Accident Assistance, or MINI Connected Customer Support. ...
Always consult the vehicle’s operating manual as a comprehensive guide to that vehicle’s operations and performance.
