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Why did my electric vehicle enrolled in the ChargeForward Program not reach the target battery level even though it was plugged in?

Reaching your target battery level (State of Charge - SOC) is of an upmost priority while calculating your ChargeForward Charge Plan. If your vehicle did not reach its target SOC even though it was plugged in, it could be because:

  • There was not enough time to reach your target SOC.*
  • An unexpected event, like an outage or a charging error, took place.
  • The vehicle was plugged out prior to your set departure time.

*The time is measured from plug in to the departure time set up. Different departure times can be defined. ChargeForward will consider the closest to the plug in time.

Learn more about MINI ChargeForward.

Charging
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