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I have moved. How do I change my charging/utility address for my MINI ChargeForward account?

Please update your Home Charging Location on the ChargeForward Dashboard under the "My Location" tab. You might need to un-enroll and re-enroll in ChargeForward programs to ensure that you are still in the utility zip code.

 

Update via the MINI App:

  • Open the MINI App.
  • Scroll down and select the "Charging" section.
  • Scroll down to "Services" and select "ChargeForward".
  • Select the "Settings" tab at the bottom.
  • Select "My Location".
  • Here you can change the location.

 

Update via the ChargeForward Dashboard:

  • Log on to ChargeForward.
  • Select "My Location" tab.
  • Click "Change Location".
  • A pop-up will appear notifying what programs allow/do not allow immediate Location change:
    • Carbon Dividend allows to change the location with no changes to enrollment status.
    • For all other programs the participants might be unenrolled if the new address is not in the utility's territory and if they click "Proceed".
  • Enter the new address (if option is available).
  • Choose the correct address from the proposed addresses.
  • Move the Pin as close as possible to the actual charging location, (the installation point of the charger), and confirm by clicking "Set Pin".
  • Confirmation message will appear in green box: "You're all set! Home Charging Location successfully changed."
Charging
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