Loading
Home
Article
817

Why won’t my MINI Digital Key unlock my door?

In the rare case the MINI Digital Key doesn’t work to unlock the car, make sure the smartphone’s NFC Antennas are positioned correctly at the door handle when trying to unlock.

MINI Connected Services
Technologies & Innovations
Models & Equipment
Was this article helpful?

Recommended articles

    32,500

    Listed below are smartphone requirements for MINI Digital Key Plus: iPhone: MINI Digital Key is compatible with iPhone XR, iPhone XS, iPhone XS Max or later and Apple Watch ...
    14,016

    The MINI Digital Key makes it possible to share digital keys with other people. This option is available via the smartphone that is enabled as main digital key. This function mu...
    3,956

    The MINI Digital Key makes it possible to unlock, lock, and start the vehicle using a digital key. MINI Digital Key can be used with a compatible smartphone or other compatible ...
    2,403

    MINI Digital Key Plus is available for all MINI models with MINI Operating System 9, except the MINI Convertible. The MINI Convertible gets only MINI Digital Key. Comfort Access...
    19,546

    The Key Card allows the vehicle to be unlocked and locked, as well as started. A digital key that has already been paired with the vehicle is installed on the Key Card. The digi...
    7,922

    The Digital Key Plus Service Card can be stored in the vehicle in its deactivated state and activated as needed when valet parking, during service visits, in the event of a tow,...
    2,178

    MINI Digital Key Plus is available for MINI vehicles with MINI Operating System 9, except the MINI Convertible. The MINI Convertible gets only MINI Digital Key. Comfort Access K...
    1,940

    Use your iPhone to lock, unlock and start your MINI with the optional Comfort Access and the MINI Digital Key Plus. It even works without taking out your iPhone. For the setup, ...
    1,758

    Deleting a shared key Shared keys can be deleted using the smartphone with the main digital key, using the smartphone with a shared key, or using the Interaction Unit. The delet...
    1,679

    To delete a digital key using the Interaction Unit, either an authorized vehicle key must be located in the vehicle or the main digital key must be located in the smartphone tra...
    1,571

    You must have both keys present in the vehicle to create the "main key." To create the main key, confirm that you are logged into the MINI App and have added your vehicle to you...
    1,324

    Depending on your MINI vehicle’s equipment, it may be equipped with MINI Digital Key or MINI Digital Key Plus. Listed below are differences between the two. How to unlock MINI...
    1,110

    Certain functions of the digital key can be limited before handing it over. For example, you can disable restrictions for driving stability control systems and reduce the engin...
    1,037

    The MINI Digital Key makes it possible to share digital keys with other people. This option is available via the smartphone that is enabled as main digital key. This function mu...
    787

    Depending on why your smartphone is powered down, the availability of MINI Digital Key varies. Each model smartphone device has a safety feature allowing users to unlock/lock/st...
    723

    The “Main Key” is the key of the vehicle owner and can be deleted via smartphone or via car. VIA SMARTPHONE: Open digital wallet on your smartphone. Navigate to “Main Key” or ...
    662

    If you lost your smart device with the “Main Key” it is recommended to delete your device via the MINI Interaction Unit. "Keys" "Digital Key" "Reset Function" "OK to delete k...
    652

    Shared Keys access can be revoked by both the owner or a shared key user via two methods: Via digital wallet, please note, for safety reasons when the owner revokes a shared ...
    519

    Yes, when using your MINI Digital Key, it acts as its vehicle key paired with your Driver Profile/MINI ID. Please note: Each profile can only be linked to a single device usin...
    331

    You can optionally choose to require authentication before the Digital Key works. If the Express mode or Comfort access is switched off or the Screen lock is turned on, the Ke...

MINI AI Assistant

0 / 200

Loading
MINI Digital Key | MINI USA