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What is the Intelligent Emergency Call in my MINI with MINI Operating System 9?

In case of an emergency, an emergency call can be triggered automatically by the system or manually. The Intelligent Assist system establishes a connection with the MINI Response Center. Intelligent emergency calls are made using a SIM card that is integrated into the vehicle. The MINI Response Center then makes contact with the vehicle occupants and initiates further action to help. If an intelligent emergency call is made, the data used to determine necessary rescue measures, e.g., the current location of the vehicle when it can be determined, is transmitted to the MINI Response Center. Even if the driver is unable to respond, the MINI Response Center can, under certain circumstances, initiate steps to provide further assistance. Even if the MINI Response Center can no longer be heard through the loudspeakers, the MINI Response Center may still be able to hear the vehicle occupants. The MINI Response Center ends the emergency call. Only press the SOS button in the headliner in an emergency. For technical reasons, the emergency call cannot be guaranteed under unfavorable conditions. The SOS button is located in the headliner. 

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Intelligent Emergency Call | MINI FAQ